Privacy Policy
Effective Date: August 30, 2025Version 2.0
GDPR CompliantCCPA CompliantSOC 2 Type IIISO 27001
At BuildX AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your information when you use our construction management platform. We are committed to transparency and giving you control over your data.
1. Information We Collect
Information You Provide
- •Account registration information (name, email, company details)
- •Project data and construction plans you upload
- •Payment and billing information
- •Communications with our support team
Information We Collect Automatically
- •Usage data and analytics
- •Device and browser information
- •IP address and location data
- •Cookies and similar tracking technologies
Information from Third Parties
- •Information from integration partners
- •Public databases and directories
- •Social media platforms (if you connect your accounts)
- •Credit reporting agencies (for business accounts)
2. How We Use Your Information
Service Delivery
- •Provide and maintain BuildX AI services
- •Process transactions and send related information
- •Manage your account and provide customer support
- •Send service announcements and updates
Service Improvement
- •Analyze usage patterns to improve our services
- •Develop new features and functionality
- •Conduct research and analysis
- •Personalize your experience
Legal and Security
- •Comply with legal obligations
- •Protect against fraudulent or illegal activity
- •Enforce our terms and policies
- •Protect our rights and property
3. Information Sharing and Disclosure
We Share Information With
- •Service providers and business partners
- •Your team members and collaborators (as authorized)
- •Legal authorities when required by law
- •Potential buyers in case of merger or acquisition
We Do NOT
- •Sell your personal information to third parties
- •Share your project data with competitors
- •Use your data for unrelated marketing
- •Access your data without legitimate business need
4. Data Security
Security Measures
- •End-to-end encryption for sensitive data
- •Regular security audits and penetration testing
- •SOC 2 Type II compliance
- •Multi-factor authentication options
Data Breach Response
- •Immediate investigation and containment
- •Notification within 72 hours of discovery
- •Assistance with protective measures
- •Full transparency about impact and resolution
5. Your Rights and Choices
You Have the Right To
- •Access your personal information
- •Correct inaccurate data
- •Request deletion of your data
- •Export your data in a portable format
- •Opt-out of marketing communications
- •Restrict processing of your data
How to Exercise Your Rights
- •Through your account settings
- •By contacting privacy@buildxai.com
- •Via our privacy request portal
- •Through your account manager (enterprise customers)
6. Data Retention
Retention Periods
- •Active account data: Duration of service + 90 days
- •Project archives: 7 years for compliance
- •Payment records: As required by law
- •Marketing data: Until opt-out + 30 days
Data Deletion
- •Automatic deletion after retention period
- •Immediate deletion upon verified request
- •Secure overwriting of deleted data
- •Removal from all backup systems within 90 days
7. International Data Transfers
Cross-Border Transfers
- •Data may be processed in the United States
- •Standard contractual clauses for EU data
- •Privacy Shield compliance where applicable
- •Local data residency options for enterprise
8. Children's Privacy
Age Restrictions
- •Services not intended for users under 18
- •No knowing collection of children's data
- •Immediate deletion if underage user discovered
- •Parental contact for any concerns
9. Cookie Policy
Types of Cookies We Use
- •Essential cookies for service functionality
- •Analytics cookies to improve services
- •Preference cookies to remember settings
- •Marketing cookies (with consent)
Managing Cookies
- •Cookie preferences in account settings
- •Browser settings to block cookies
- •Third-party opt-out tools
- •Impact on service functionality
10. Updates to This Policy
Policy Changes
- •Email notification for material changes
- •30-day notice before changes take effect
- •Archive of previous versions available
- •Right to close account if you disagree
Contact Our Privacy Team
privacy@buildxai.com
Phone
1-800-BUILD-AI
Data Protection Officer
dpo@buildxai.com
Privacy Portal
privacy.buildxai.com
© 2025 BuildX AI. All rights reserved.
This privacy policy was last reviewed and updated on August 30, 2025.